Common queries answered
Frequently asked Questions
Promoccino sells custom printed promotional items, including custom silicone wristbands, custom balloons, custom table covers, custom banners, custom table runners, custom can coolers, custom tote bags, custom lapel pins, and other branded merchandise.
Yes. All our products are made to order and can be customized with your logo, text, artwork, or design. Customization options vary by product and are shown on each product page.
You can upload your design during checkout or email it to our support team after placing your order. We accept common file formats such as AI, PDF, EPS, PNG, and JPG. High-resolution files are recommended for best print quality.
Yes. For most custom products, we provide a digital proof for approval before production begins. Production will only start after you approve the proof.
Once a proof is approved, changes cannot be made. Please review all details carefully, including spelling, colors, and layout, before approving.
Minimum order quantities vary depending on the product. The minimum quantity is listed on each product page. For bulk or special requests, feel free to contact us.
Production time depends on the product type, quantity, and customization. Standard production usually takes several business days. Estimated production and shipping times are shown at checkout.
Rush production may be available for certain products. Please contact us before placing your order to confirm availability and pricing.
Yes, we ship worldwide. Shipping costs and delivery times depend on your location and will be calculated at checkout. Customs duties or taxes, if applicable, are the customer’s responsibility.